How to fix Kindle e-book that is not loading books?
Are you having trouble opening your Kindle e-book? You need to identify whether the problem is with the e-book download or opening the file. If there is a download issue, you need to check your internet and payment methods to fix the issue or either you can do one more thing just contact the Kindle fire customer service number to know the best way of "How to fix Kindle e-book".
On the other hand, if the problem is with the book, it might be the software version, content filtering or sync issue preventing you from opening it. Here is a systematic troubleshooting method you can use to fix the problem.
If your Kindle is connected to a wireless network, check whether the internet is working. If the internet is working, try moving closer to the Wi-Fi router to get stronger signal strength. If your internet is not working, try troubleshooting the modem and router or call your internet service provider.
If your internet is working, yet you are unable to download books on your Kindle e-reader, you need to check your payment method. Check if your payment method to see if it is valid. To check
- Go to Kindle payment settings
- Click Edit under default payment method
- Review or edit payment settings
If you have not updated your Kindle device software to the latest version, it could be the one giving you a hard time. Simply check if there is an update available. If there is a software update available, update your software and continue reading.
If you are still unable to open your downloaded books, there is a possibility that you are filtering content. You need to confirm whether you are filtering content.
- Select By Most Recent First
- Press the right side of the 5-way controller to filter items by Title or Author
If your Home screen does not display all your downloaded tiles, you are filtering content.
When all fails, you can try restarting your device to fix all your problems. Often intermitted or other minor issues can keep your device from working properly. A restart can fix these problems, all you need to do is; Press and hold the power button for at least 40 seconds. After about 6 to 8 seconds, your device will turn off. Keep the power button down until your Kindle device restarts.
If you still confronting the same issues with your Kindle fire so you must have done something wrong don't worry about this. You can fix this by getting support from Amazon Kindle customer service